December 2024 Newsletter – MTI America
ClaimsPulse

December 2024 Newsletter

December 2024 Newsletter

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Issue: December 2024
HealthLink360 Newsletter

Fear Avoidance or Defiance? Understanding the Injured Worker’s Mindset to Foster Recovery

Harnessing AI In Work Comp Dental Claim Management

By: Lela Holder RN, BSN, CCM
Director Complex Claims 

In the world of workers’ compensation, it’s easy to fall into a pattern of skepticism. When an injured worker delays their return to work, adjusters and employers may assume the worst: that the worker is dragging out the claim to avoid their job. But what if there’s another explanation? What if the delay is rooted in fear avoidance, not defiance?

What is Fear Avoidance?
Fear avoidance occurs when an injured worker is overly anxious about re-injury or believes their pain is a sign of further damage. This psychological response can significantly delay recovery, creating a cycle of inactivity and worsening symptoms. Unlike defiance, a willful refusal to return to work, fear avoidance is often subconscious and driven by genuine concern.

Example of Fear Avoidance vs. Defiance:

  • Fear Avoidance: A warehouse worker with a back injury hesitates to return, expressing fear that lifting even small objects will lead to permanent damage. They attend physical therapy sessions but report ongoing discomfort and reluctance to engage in tasks similar to their pre-injury duties.
  • Defiance: An injured worker misses appointments, fails to follow the prescribed treatment plan, and shows no interest in communicating about a return-to-work strategy, often without clear justification.

Signs of Fear Avoidance in an Injured Worker
Adjusters can identify fear avoidance by recognizing these behaviors:

  1. Consistent Pain Reporting: The worker describes persistent pain despite medical clearance for light-duty or transitional work.
  2. Catastrophic Thinking: They frequently use phrases like, “What if I hurt myself again?” or “I’m afraid this will get worse.”
  3. Avoidance of Physical Activity: Hesitation to engage in even mild exercises prescribed by physical therapy.
  4. Compliance Without Progress: The worker follows the treatment plan but shows minimal improvement due to fear of pushing their limits.

How to Address Fear Avoidance and Foster Recovery

  1. Build Trust Through Communication
    Empathy is key: Create a safe space where the injured worker feels heard and validated. Use open-ended questions like:
    • “What concerns you most about returning to work?”
    • “Is there anything specific about your job duties that makes you uneasy?”
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Stay Sane in the Claims Game
The Ultimate Health Update for Professionals

How to Stay Sane During the Holidays (Or Not)

Ah, the holidays: a time of peace, joy, and goodwill towards all. Right? It's more like a time of stress, endless shopping, and pretending to enjoy your aunt's fruitcake. With all the chaos, it's easy to feel like you're losing your marbles. But fear not – or fear away, your choice – because we've compiled a few ways to keep your cool during the holiday madness.

First of all, let's address the elephant in the room: family gatherings. Whether you love 'em or dread 'em, there's no avoiding them during the holidays. So, how do you keep yourself from snapping when your uncle starts talking about politics? Simple: bring a bottle of wine and quietly chug it in the bathroom. Or, if you're feeling particularly brave, engage in passive-aggressive conversation. "Is that a new shirt, Uncle Bob? Hmm, I could have sworn I saw you wear the same one at Thanksgiving last year…"

Next up, we have gifts. The thought of finding the perfect gift for everyone on your list makes you break out in hives. But don't worry – there's a solution. Just give up. Seriously, who needs material possessions when you can give the gift of nothing? Wrap up an empty box and watch as your recipient's confusion turns to amusement. Alternatively, you can always resort to the classic gift card. Sure, it's impersonal, but it's also practical. And unless you've been living under a rock, you know that practical is all the rage nowadays.

Moving on to food. Ah, the sweet (and savory) nectar of the holidays. It's a time when carbs don't count, and diets are a distant memory. But with great food comes great responsibility. Specifically, the responsibility to not eat yourself into a food coma. So, how do you keep yourself in check? Well, you could try exercising a little self-control and only having one roll. Or, you could embrace the holiday spirit and channel your inner competitive eater. We are talking about a holiday-themed food challenge, people. Who can eat the most slices of pie in under a minute? Who can polish off the entire turkey leg? The possibilities are endless.

In all seriousness (sort of), the holidays can be overwhelming. But by embracing the chaos and finding humor in the madness, you can make it through with your sanity (mostly) intact. So, bring on the family drama, the questionable food, and the repetitive music. We got this.

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