Most people seek purpose in their lives, and that includes work. BetterUp Labs conducted a nationwide survey in 2017 to analyze the value of meaningful work. They received 2,285 responses from American working professionals across 26 industries in America. The survey found that today’s talent seeks meaningful, purpose-driven work. Participants said they are more satisfied and willing to work for less money when their jobs feel meaningful. In addition, meaningful work leads to less turnover, more productivity, and happy, harder working employees (Workers Value Meaning at Work, 2018).

A career in claims is more than a job. It’s a journey toward personal and professional fulfillment. Being a claims professional affords meaningful contributions to the workforce and the community. On average, 3.1 out of 100 workers will file a workers’ compensation claim this year, and the industry needs professionals to manage those claims. Being a claims professional requires dedication and commitment. Although it has its challenges, the rewards are numerous.

We get it.  Being a claims professional is not easy. There’s a long list of reasons why this role is hard. But there are some really great things about being a purpose-driven claims professional:

Making a Positive Impact

As a claims professional, you can significantly impact people’s lives. You work to secure compensation for individuals injured or who have suffered a loss of income. Through your work, you help them regain control of their lives, recover from their injuries, and return-to-work. Being able to help people in-need and make a difference in their lives is one of the most rewarding aspects of this job.

Continuous Learning

One of the most stimulating aspects of a career in claims is the opportunity for continuous learning.  The risk and insurance industry is continually evolving, and staying up-to-date on new laws, regulations, and medical standards is crucial to providing excellent service. With every case that comes your way, you have the opportunity to learn something new, whether it’s a new industry injury type or new technology and software.

Problem Solving

Claims professionals have the opportunity to use their problem-solving skills daily. Finding fair and equitable solutions to complex cases can be intellectually stimulating and professionally satisfying.

Career Progression

The field offers opportunities for career advancement. Experienced claims professionals can move into supervisory or management roles, increasing their earning potential and responsibilities.  The skills acquired and the types of employers claims professionals work for often afford the opportunity to move into new roles in other departments.

Stability

The demand for claims professionals remains consistent, providing job stability in an ever-changing job market.  Although AI is transforming the roles of claims professionals, it’s certainly not replacing them.

While a career in claims comes with its share of challenges, it also offers numerous rewards and opportunities for personal and professional fulfillment. The satisfaction of helping people, honing problem-solving skills, and contributing to the fair resolution of claims can make this career deeply meaningful.

Like many industries, there is a shortage of talent in the risk and insurance industry.  At MTI America, most of the claims professionals we work with are in workers’ compensation.  We asked for their feedback to help combat the talent shortage.  Discover what attracts college students to the industry and how to retain today’s claims professionals.  Join our webinar “WC Talent Shortage – Adjuster & College Student Insights.” September 28th at 1:00 PM EST.

Register Today!
https://www.mtiamerica.com/wc-talent-shortage-adjuster-college-student-insights/